Delete a user

When a collaborator leaves the organization, you must delete their user account to ensure data security.

User deletion is managed independently by the administrators of your account.

If you are not an administrator yourself, we invite you to contact the person in charge of this management within your organization.

Find in this section all topics related to user management on the SatisFactory platform.

Access user management

From the platform's administration center, you can create, modify, and delete users on your account.

⚠️ The administration center is only accessible to users whose profile holds administrator privileges ("Manage").

To do this, from the platform's left sidebar, access the administration center by clicking on the "Administration" tab.

Then, in the administration center's left sidebar, expand the "Users and roles" section, then click on the "Users" sub-section.

Delete a user manually via the interface

From the "Users" section of the administration center, hover over an existing user, click on the icon representing a vertical ellipsis (⋮), and then click on "Delete".

A dialog box then opens, asking you to confirm the deletion of the user. Click on the "Confirm" button. A confirmation message will then automatically appear in the upper right corner of the screen, confirming that the user has been correctly deleted.

The deletion of a user leads to the definitive erasure of their data on the platform:

• the account associated with the email address defined during the creation of the user
• the password associated with the email address of the user (excluding SSO)
• the rights, profiles, roles, and perimeters associated with the user
• the personal overview of the user
• the comments tagged by the user

⚠️ For security reasons, the deletion of users is the responsibility of your platform administrators. SatisFactory support is therefore not authorized to perform this operation.

For further assistance or to report a specific issue, please contact our Support team.